Possible issues when installing/using a StenoCast X1 Lithium

1.  I tried installing the StenoCast X1, but I can't see what Com port was assigned in the Windows Device Manager.

2.  I installed the StenoCast X1 and have confirmed the settings are correct in my CAT software, but my writer still doesn't connect.

3.  I installed the StenoCast Ez USB Receiver, but it was assigned a Com port that is too high for my CAT software to use.  What do I do?

Solution

StenoCast Installation Manuals, Troubleshooting Guides, and Videos can be found here.

Support for your StenoCast line of products is available by phone. Call us at 858.578.4600.  StenoCast technical support hours are Monday-Friday 7:30 a.m. to 4:00 p.m. Pacific Standard Time.

Most technical support issues are able to be resolved by visiting the Support Forum, displayed in an easy-to-follow question-and-answer format.

We are also available to answer your questions utilizing our Email Support.  We will make every effort to respond to your emails the same day they are received.